Your ads get clicks. Zendesk knows which enquiries became sales.
Connect the two and see which campaigns bring paying customers, what each one costs, and which to cut.
"Half your ad spend is wasted." Everyone's heard it. Now you can see which half.
Built for businesses that sell through conversations.
If your customers enquire first, and your team closes the sale in Zendesk, this is for you. Bookings, quotes, consultations, showroom visits. If your sales happen at an online checkout, your store probably sends them to Google and Meta already.
The ad report looks great. Sales don't match it.
The team says the leads are poor. Nobody can say which ads sent them.
Every budget review ends the same way: spend more.
Zendesk already knows who bought. We tell Google and Meta.
Ad click
Enquiry lands in Zendesk
Purchase and basket size recorded
Google and Meta see which ad converts, and how much
More of the ads that sell
Runs on the Zendesk tickets and fields you already have.
What does a customer cost?
Per campaign, in the Google and Meta tools you already use.
Which campaigns bring nobody?
Spend that produces enquiries but no sales.
Which ads bring big spenders?
The customers who spend the most, by ad.
Where should next month's budget go?
Your marketer sees which campaigns earn back their spend.
Zendesk specialists since 2017.
Zendesk partner since 2017.12 Zendesk certifications and 100+ Zendesk projects.
On the Zendesk Marketplace.Install it from the Marketplace, with a 7-day free trial.
We set it up and keep it running.No developer on your side.
On the ground in Asia-Pacific.Teams in Tokyo and Bali, working in English, Bahasa Indonesia, Japanese and Mandarin.
Industry evidence: Google Ads Smart Bidding documentation (+14%) and a UK agency's 10-week test (+81%, +9%, about USD 13k).
No new budget needed. It moves money you already spend.
Every ad budget has campaigns that bring enquiries but no sales. Once you can see them, your marketer moves that money to the campaigns that sell.
What you don't need
- No new dashboard
- No developer
- We do the setup. Live in days.
Our role
- We connect your data and keep it running
- You and your marketer decide what to do with it
Built for online enquiries: web forms and chat. More channels are on the way.
Can your data answer one question?
Which ads bring paying customers? Four yes/no questions. About two minutes.
When someone enquires, does your system record which ad they came from?
Questions we get asked
Yes. It's built with GDPR in mind. Customer details are scrambled into a code before they leave your system, so they're never sent as plain text. A Data Processing Agreement is available on request.
Only bookings that came from one of your ads: which ad it was, how far the customer got (enquiry, sale) and what the booking is worth. Customer details are scrambled. Bookings that didn't come from an ad stay in your system.
Then nothing is sent for that person. It works with the cookie banner already on your website.
Not for setup. We do that. Your marketer or agency then uses the numbers in Google and Meta, the way they do today. If you don't have one, the cost per customer view still shows you where the money goes.
Online enquiries: web forms, chat and online bookings. More channels are on the way.
About an hour of our time. You give us access to your Google Ads and Meta accounts, and we do the rest. Results start showing in Google within a day or two.
No. It runs on Zendesk, plus your existing Google and Meta accounts.
It depends on your number of brands. We'll give you a quote after the demo.
Yes, a 7-day free trial on the Zendesk Marketplace.
See it on your own Zendesk
In 45 minutes we'll walk through your setup and show you what you'd be able to answer once your sales reach Google and Meta.