Advisory & managed

Managed Services

We keep the stack honest long after go-live.

See what's included
Overview

Go-live isn't the finish line. Tools drift, channels change, demand shifts, and the stack that fit last year quietly stops fitting. Most businesses don't have the in-house bandwidth to keep it tuned.

We stay on. We monitor the stack, handle changes and upgrades, tune against your real numbers, and stay one call away when something breaks. You get the benefit of an in-house systems team without hiring one.

What's included

Fixed deliverables. Yours to own.

Light

Stack monitoring and on-call support — for teams that need someone watching the tools without a full management layer.

  • Ongoing monitoring
  • Priority support
01
Ongoing monitoring
We watch the stack so you don't have to.
02
Changes & upgrades
Configuration, new channels, and platform updates — handled.
03
Continuous tuning
We keep performance sharp against your real numbers.
04
Priority support
Someone who knows your setup, one call away.
05
Quarterly reviews
We check the stack still fits the business as it changes.
Where it fits

Part of a method, not a one-off.

An Optimize-stage service. It keeps everything we implemented sharp — and keeps someone who knows your stack one call away.

01
Assess
02
Implement
03
Optimize
You are here
10 → 5agents at the same coverage — a UK business

After implementation we kept the contact stack tuned — holding the same coverage with half the support headcount, month after month.

See the case
Engagement

An ongoing engagement, scoped to your stack. Month to month — we earn the renewal.

Discovery call

Tell us what's leaking. We'll tell you if we can help.

45 minutes. No deck, no pitch. We ask three things, listen, and tell you straight whether we're the right people for the problem.

01What does your current setup look like, and what's the main problem you're trying to solve?
02Where does the day-to-day actually break — in the operations, the systems, or the reporting?
03What have you already tried to fix it, and what did it cost you?
info@unwiredlogic.com
If we're not a fit, we'll say so — and point you at who is.
Replies within one business day.