

Voice inside the desk, for any business that still answers the phone.
One number per department or brand, or one for the business. Calls routed by team and opening hours, after-hours calls to voicemail or an AI voice agent, and every call logged on the customer's ticket with the recording attached. Voicemails become tickets, so no call sits in a separate system.
Manufacturers, workforce services and venues in Australia and Bali run their phones this way. Missed calls from 43% to 6-7% at one client once voice sat inside the desk.
We connect Aircall to Zendesk so every inbound and outbound call is logged, recorded and linked to the customer record, and set up the AI voice agent for the first call and the routine questions.
Yes. The AI takes the first call, answers the routine questions (order status, opening hours, bookings) and hands the rest to a person with the call already logged on the ticket.
Self-storage operator? Aircall for self-storage →
45 minutes with Aaron. Bring the problem that's costing you the most. You leave with a view on what to fix first, whether or not you hire us.