One number per site, or one for the business. Calls routed by site and opening hours, after-hours calls to voicemail or an AI voice agent, and every call logged on the customer's ticket. Voicemails become tickets, so no call sits in a separate system.
Missed calls from 43% to 6-7% at a UK operator, once voice sat in the front desk and an AI agent took the first call.
We connect Aircall to the front desk so every inbound and outbound call is logged, recorded and linked to the customer record.
Yes. The AI takes the first call and the routine questions, and hands the rest to a person with the call already logged on the ticket.
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45 minutes with Aaron. Bring the problem that's costing you the most. You leave with a view on what to fix first, whether or not you hire us.